First, try to save the download then run it by double clicking on the install file rather than running it directly from the web site. Usually that fixes the problem. If it doesn't, try rebooting your computer, then saving the install file and running it from the folder where you saved it.
You need to email your full name and computer ID to fotland@smart-games.com. I'll reply with your code. You need to buy the program to get code.
If this is a new code, check that you entered your name exactly as the email with the code gives it. Double check that the ID you sent is correct (for example that an S is not actually a 5). Double check that you entered the code correctly.
If your existing code stopped working it is because the ID changed. The ID will change if you upgrade your hardware or reinstall the operating system. Sometimes a Windows update can change the ID. If the ID changed (or if you aren't sure), just email me the new ID and I'll make you a new code.
You will need a new code if you buy a new computer or reinstall your operating system. Just e-mail fotland@smart-games.com with your ID and full name and you will get a new key.
Please see the license agreement. You can register all computers regularly used by you, and any other computers in your household.
These features are not available in the free trial version. If you bought the program, you can download this data by selecting the Updates menu, then Install Full Program Data.
This is due to a security policy on Windows Vista and Windows 7. It prevents the data installer from overwriting the
existing gamedb.dat and learn.dat files. It will be fixed in update 12.023. You can copy these files manually on Windows 7 from
C:\Users\
Another workaround is to uninstall Many Faces of Go 12, uninstall Many Faces of Go Data, then install the free trial again, and install the data before you run Many Faces for the first time. You will have to bookmark the data download location first, since you can't use Many Faces to get you there.
The advantage of a downloaded version is that you can download Version 12 minor upgrades. Use the Internet menu to check for the availability of minor upgrades. Version 12 minor upgrades are free. If your version is earlier than 12.021, download version 12 again, use control panel to uninstall your old version, and install the new one. If you have a more recent version, updates are automatic. It remembers your key so you won't have to enter it again. If you find a bug, please send email to fotland@smart-games.com.
It runs under Wine, Crossover, or other windows simulators.
It also runs on Linux using a virutal machine (Parallels or similar) and the Windows operating system. To install and run it using Wine on Ubuntu Linux:
1. Put the msi file in ~/.wine/drive_c/
2. cd ~/.wine/drive_c/
3. msiexec /i mfgo12.msi
After it has installed, to run it:
cd "~/.wine/drive_c/Program Files/Many Faces of Go 12"
wine mfgo.exe
Download the file www.smart-games.com/mfgo.exe, and replace the existing mfgo.exe file on your machine. Or you can uninstall, downlaod the free trial, and install it again.
This is a bug in Wine and other Windows emulators. Update 12.020 has new graphics code that avoids this bug. Upgrade to the latest release to fix this problem.
Registration saves the key in the registry, but restricted user accounts can't write to the registry. If you want to set up Many Faces on a restricted user account, give the account admin rights, then register, then remove the admin rights.
There are many causes of Version 11 installation failures here, but installation failures are actually quite rare. Version 12 uses a different installer that is much more reliable. This can be casued by User Account Control. Turn off User Account Control (Start, Control Panel, Security Center, User Account Control - Off), then install Many Faces of Go, then turn User Account Control back on.
Many Faces writes a file called trickle.go in the program's installation folder after every move, as a backup in case your power fails. If you don't have permission to write this folder you will get a message after every move. Typically this happens if you installed the program to your desktop. If your user account does not have administrator privilege, it may happen if you install to the default folder in Program Files.
Possible solutions are: run Many Faces from an administrator account. Change the Many Faces shortcut to include "run as administrator". Turn off User Account Control in control panel. Uninstall Many Faces and reinstall it in a folder you have permission to change, for example c:\mfgo.
Microsoft chose not to ship the Windows Help System with Vista. It is available for download from Microsoft at Microsoft WinHlp32.exe download . Follow the instructions here to download and install the windows help viewer.
This is caused by a bad autoexec.nt file on your computer which is preventing InstallShield from running. You need to reinstall your autoexec.nt file. Microsoft has instructions to fix the problem by re-installing your autoexec.nt file from your operating system CD at http://support.microsoft.com/?kbid=324767
This has only appeared on certain Dell machines, including the M65 and D820. It is caused by the Embassy Trust Suite by Wave systems, that is preloaded on these machines, and prevents any installations using InstallShield version 5. You can install by clicking Start, then Run, and typing "command" (not "cmd"). When the DOS Window appears, type X:\setup.exe (where X is the drive that has the MFGO CD-ROM), and the installer should run correctly.
You can also fix this by uninstalling the Embassy Trust Suite as described at http://www.wave.com/support/CSC/CustomerService/Documents/DM-010.htm
This can be caused by antispyware software such as SpywareGuard or SpywareBlaster. Try disabling any such softwware, rebooting and installing again.
This can be caused by a damaged DOS subssystem. Try clicking Start, then Run, then type "cmd" (without the quotes). At the command prompt, type "D:\setup" (without the quotes, and substitute the D with the drive letter of your CD drive.
On Windows-XP there might be a driver conflict for the DOS Driver for the CD drive. Try rebooting into Safe Mode, install, the reboot back to the regular OS.
The downloaded version of Many Faces 11.0 has 3rd party copy protection that periodically checks over the internet to see if the license is still valid. This can cause problems if your computer is not connected to the internet for along period of time. On Vista, you must configure to run as Administrator or the copy protection will fail. The Version 11 CD version does not have this kind of copy protection.